Babisy Terms of Use

Last Updated: July 29, 2026

These Terms of Use (“Terms”) govern your access to and use of Babisy, including:

• the website located at babisy.com;
• the Babisy mobile application available through the Apple App Store;
• the Babisy mobile application available through Google Play; and
• related Babisy features and services,

collectively, the “Platform.”

The Babisy product and Platform are provided by Uncarte Inc. These Terms form a legal agreement between you and Uncarte Inc.

In these Terms:

• “Babisy” means the Babisy product and Platform;
• “we,” “us” and “our” mean Uncarte Inc.;
• “Family” means a parent, guardian or other adult using the Platform to discover and communicate with potential babysitters; and
• “Babysitter” means an adult using the Platform to create a profile and communicate with Families regarding potential childcare arrangements.

By creating an account, accessing the Platform or selecting “I agree,” you confirm that you have read, understood and agreed to these Terms.

Our Privacy Policy and Community Guidelines also apply to your use of the Platform:

• Privacy Policy: https://babisy.com/legal/privacy/
• Community Guidelines: https://babisy.com/legal/community-guidelines/
• Parental Safety Guidance: https://babisy.com/legal/parental-safety-guidance/

1. PLATFORM OVERVIEW

Babisy is a technology marketplace that helps:

• Families discover, compare and save babysitter profiles;
• Babysitters create and manage profiles;
• Families and Babysitters communicate through Platform messaging features; and
• users explore potential childcare opportunities.

Babisy provides discovery and communication tools only.

Babisy does not:

• provide childcare services;
• employ, supervise or direct Babysitters;
• hire or place Babysitters;
• select a Babysitter for a Family;
• act as an agent or representative of any user;
• negotiate childcare arrangements on behalf of users;
• determine the price, schedule, duties or other conditions of childcare;
• process payments for childcare services between users; or
• guarantee that a user will receive a reply, find a Babysitter, obtain work or enter into a childcare arrangement.

Any interview, meeting, hiring decision, childcare arrangement, payment agreement or other agreement is made directly between users.

Babisy is not a party to agreements made between users.

2. ELIGIBILITY

You must be at least 18 years old to create an account or use the Platform.

By using the Platform, you represent and warrant that:

• you are at least 18 years old;
• you have the legal capacity to enter into these Terms;
• the information you provide is accurate;
• you are not prohibited by law from using the Platform; and
• you will use the Platform in compliance with applicable laws.

The Platform is not intended to be used directly by children.

A parent or guardian may provide limited information about a child where reasonably necessary to explore a childcare arrangement, subject to our Privacy Policy.

3. USER ROLES

3.1 Families

Families may use available Platform features to:

• create and manage an account;
• browse and compare Babysitter profiles;
• save profiles;
• purchase Premium access;
• communicate with Babysitters; and
• independently explore potential childcare arrangements.

Families are responsible for evaluating whether a Babysitter is suitable for their children, household and circumstances.

3.2 Babysitters

Babysitters may use available Platform features to:

• create and manage an account;
• create and update a profile;
• describe their experience, availability and preferences;
• purchase Premium access where applicable;
• communicate with Families; and
• independently explore potential childcare opportunities.

Babysitters are responsible for ensuring that their profile information is truthful and that they are legally permitted and reasonably able to perform any childcare work they agree to undertake.

4. INDEPENDENT USER ARRANGEMENTS

Users are independently responsible for all arrangements they make with one another.

This includes responsibility for agreeing on:

• childcare duties;
• dates and hours;
• location;
• compensation;
• payment timing and method;
• cancellations;
• transportation;
• emergency procedures;
• household expectations;
• confidentiality;
• insurance; and
• any other terms of the arrangement.

Babisy does not set or enforce these terms.

Nothing in these Terms creates an employment, partnership, joint venture, fiduciary or agency relationship between Babisy and any user.

These Terms also do not determine the legal relationship between a Family and a Babysitter. That relationship depends on the actual arrangement between them and applicable law.

Users are responsible for determining and satisfying any legal obligations arising from their arrangements, including obligations relating to:

• employment standards;
• wages and payroll;
• taxes;
• insurance;
• workplace safety;
• permits, qualifications or certifications; and
• any other applicable legal requirements.

5. USER ACCOUNTS

You agree to:

• provide accurate, current and complete account information;
• keep your information reasonably up to date;
• maintain the confidentiality of your login credentials;
• use only your own account;
• not allow another person to use your account;
• promptly notify us of suspected unauthorized access; and
• remain responsible for activity conducted through your account.

You must not:

• create an account using false information;
• impersonate another person;
• create an account for someone under 18;
• sell, transfer or share your account;
• create multiple accounts to avoid restrictions; or
• create a new account after being suspended or removed without our permission.

We may require reasonable steps to protect an account or confirm information where fraud, unauthorized access or misuse is suspected.

6. USER VERIFICATION AND DUE DILIGENCE

Unless the Platform expressly states otherwise regarding a specific feature, Babisy does not independently:

• verify user identities;
• conduct criminal or police record checks;
• conduct vulnerable-sector checks;
• verify references;
• confirm employment history;
• verify education, qualifications or certifications;
• inspect users’ homes;
• assess a user’s childcare ability; or
• determine whether a user is suitable, safe or reliable.

Users must independently conduct whatever checks they consider appropriate before meeting, hiring or working with another user.

These steps may include:

• reviewing profile information;
• asking questions;
• conducting an interview;
• meeting in person or by video;
• verifying identification;
• checking references;
• reviewing qualifications;
• requesting an appropriate police record check; and
• assessing whether the proposed arrangement is suitable.

Any badge, label or Platform feature indicating that information has been reviewed or verified applies only to the specific information and process expressly described by Babisy. It is not a general guarantee of identity, character, qualifications, conduct, safety or suitability.

7. USER CONTENT

“User Content” includes information or materials that users create, submit, upload, send or make available through the Platform, including:

• profile information;
• descriptions;
• photographs;
• availability;
• preferences;
• messages;
• reviews;
• reports; and
• other communications or materials.

You retain ownership of your User Content.

You represent and warrant that:

• you own your User Content or have permission to use it;
• your User Content is accurate and not materially misleading;
• your User Content does not violate applicable law;
• your User Content does not infringe another person’s rights; and
• you have permission to upload any image or information relating to another person.

You grant us a worldwide, non-exclusive, royalty-free and transferable licence, including the right to sublicense to service providers, to host, store, reproduce, format, display and make available your User Content as reasonably necessary to:

• operate the Platform;
• display your profile;
• deliver communications;
• maintain and improve Platform functionality;
• moderate content;
• respond to reports;
• protect users and the Platform; and
• comply with legal obligations.

This licence continues for as long as your User Content remains on the Platform and for a reasonable period afterward where copies remain in backups or must be retained for legal, security, fraud-prevention or dispute-resolution purposes.

Private messages will not be publicly displayed as profile content.

8. COMMUNICATIONS

Users may communicate through Platform messaging features where available.

You must not use messaging features to:

• harass, threaten, intimidate or abuse another person;
• send repeated unwanted messages;
• engage in discriminatory or hateful conduct;
• send sexual or inappropriate content;
• groom, exploit or endanger a child;
• send spam or unrelated commercial promotions;
• request passwords or banking credentials;
• commit fraud;
• distribute malware or harmful links; or
• engage in unlawful activity.

Babisy does not actively monitor every message or interaction.

However, subject to applicable law and our Privacy Policy, we may access, review, preserve or disclose communications where reasonably necessary to:

• operate and protect the Platform;
• respond to user reports;
• investigate suspected violations;
• address fraud, abuse or safety concerns;
• enforce these Terms or the Community Guidelines; or
• comply with legal obligations or valid legal processes.

Users should exercise caution before sharing exact addresses, financial information, identification documents, information about children or other sensitive information.

9. COMMUNITY STANDARDS AND CHILD SAFETY

You must comply with the Babisy Community Guidelines.

You must not use the Platform to create, upload, request, distribute, promote or facilitate:

• child abuse, neglect or exploitation;
• grooming or inappropriate communication with a child;
• child sexual abuse or exploitation material;
• sexual content involving a minor;
• threats, violence or dangerous conduct;
• harassment, stalking or intimidation;
• hateful or discriminatory content;
• fraud, theft or impersonation;
• unlawful goods, services or activities; or
• any conduct that may place a child or another person at unreasonable risk.

We may immediately restrict or remove accounts or content involving suspected child exploitation, serious threats, fraud or other significant safety risks.

Where permitted or required by law, we may preserve relevant information and report serious matters to police, child-protection organizations or other appropriate authorities.

Babisy is not an emergency service. If a child or another person is in immediate danger, contact 911 or the appropriate local authority.

10. REPORTING AND BLOCKING

Users may use available Platform tools to:

• report a profile;
• report content or messages;
• report suspected safety concerns; and
• block another user.

Reports must be submitted honestly and in good faith.

You must not knowingly submit a false or malicious report or retaliate against someone for making a good-faith report.

We may review reports and take action we consider appropriate, including:

• issuing a warning;
• removing content;
• restricting messaging;
• suspending an account;
• terminating an account;
• preventing the creation of additional accounts; or
• referring a matter to appropriate authorities.

We do not guarantee:

• that every report will result in action;
• a particular investigation process;
• a particular response time;
• a particular outcome; or
• disclosure of confidential moderation or investigation information.

Reporting something to Babisy does not replace contacting emergency services, police, a children’s aid society or another appropriate authority.

11. PAYMENTS BETWEEN USERS

Babisy does not process payments for childcare services between Families and Babysitters.

Users must make their own payment arrangements.

Babisy is not responsible for:

• setting childcare rates;
• collecting childcare payments;
• withholding taxes;
• issuing employment records;
• payment delays;
• non-payment;
• refunds between users;
• chargebacks between users; or
• other payment disputes arising from childcare arrangements.

Premium subscription payments made to access Babisy features are separate from payments made between users for childcare.

12. PREMIUM SUBSCRIPTIONS

12.1 Premium access

Babisy may offer an automatically renewing Premium subscription that provides access to messaging features for the subscription period shown before purchase.

Premium fees are charged for access to the specified Platform features.

A Premium subscription does not guarantee:

• that another user will respond;
• that a Family will find or hire a Babysitter;
• that a Babysitter will obtain work;
• that users will enter into an arrangement;
• that childcare services will be available; or
• that an arrangement will be safe or successful.

12.2 App-store purchases

Premium subscriptions may be purchased only through:

• the Apple App Store; or
• Google Play.

Purchases are processed through the applicable app store and are subject to the app store’s payment, subscription and account terms.

Babisy does not directly collect or store complete payment-card information for app-store purchases.

12.3 Price and billing period

Before purchasing, the applicable app store purchase screen will display material subscription information, including:

• the Premium features included;
• the subscription price;
• the billing period;
• whether a trial or introductory offer applies; and
• the automatic-renewal terms.

The price displayed in the applicable app store at the time of purchase controls.

Taxes may be charged where applicable.

12.4 Automatic renewal

Unless otherwise stated at the time of purchase, Premium subscriptions automatically renew at the end of each billing period until cancelled.

The applicable app store will charge the payment method associated with your Apple or Google account according to its subscription terms.

12.5 Cancellation

You may cancel your Premium subscription through the app store where it was purchased.

For Apple subscriptions, subscription management is available through:

https://apps.apple.com/account/subscriptions

For Google Play subscriptions, subscription management is available through:

https://play.google.com/store/account/subscriptions

Cancellation generally takes effect at the end of the current paid billing period, subject to the applicable app store’s terms.

Deleting the Babisy app or deleting your Babisy account does not automatically cancel an active Apple App Store or Google Play subscription.

You should cancel your subscription through the applicable app store before deleting your Babisy account if you do not want the subscription to renew.

12.6 Refunds

Refund requests for app-store purchases must generally be submitted to the app store through which the subscription was purchased.

Apple refund requests may be submitted through:

https://reportaproblem.apple.com/

Google Play refund requests are subject to Google Play’s refund process and policies.

Except where required by applicable law or granted by the applicable app store, subscription fees are non-refundable and no partial refund or credit is provided for an unused portion of a billing period.

Nothing in these Terms limits any mandatory refund, cancellation or consumer rights that cannot legally be excluded.

12.7 Trials and promotional offers

Babisy may offer a free trial, discounted period or other promotional offer.

Where an offer is available, its duration, eligibility requirements and renewal price will be disclosed before purchase.

Unless cancelled before the end of the trial or promotional period, the subscription may automatically convert to a paid subscription at the price shown before purchase.

12.8 Price changes

We may change Premium subscription prices for reasons including:

• changes to Premium features;
• increased operating or technology costs;
• changes in app-store fees;
• changes in taxes;
• currency changes; or
• other reasonable business considerations.

Any price change will be implemented through the applicable app store and will be subject to the advance notice, consent and cancellation rights required by the app store and applicable law.

A price change will not retroactively alter a completed billing period.

13. MOBILE APPLICATION AND APP-STORE TERMS

13.1 Mobile-app licence

Subject to these Terms, we grant you a limited, personal, revocable, non-exclusive, non-transferable and non-sublicensable licence to install and use the Babisy mobile application on devices you own or control, solely for your personal use of the Platform.

You may not:

• copy or redistribute the application;
• sell, rent, lease or sublicense it;
• reverse engineer or attempt to obtain its source code, except where applicable law expressly permits this;
• modify or create derivative works from it;
• bypass technical protections; or
• use it in violation of applicable app-store rules.

The application is licensed, not sold.

13.2 Apple App Store

Where you download or use Babisy through the Apple App Store:

• your use of the application is also subject to Apple’s applicable terms and usage rules;
• Apple’s Standard End User Licence Agreement applies unless a custom licence agreement is expressly provided through the App Store;
• these Terms are between you and Uncarte Inc., not Apple;
• Apple is not responsible for operating or supporting Babisy;
• Apple is not responsible for childcare arrangements, user conduct or disputes between Babisy users; and
• you must comply with applicable third-party terms when using the application.

Apple’s Standard End User Licence Agreement is available at:

https://www.apple.com/legal/internet-services/itunes/dev/stdeula/

To the extent required by Apple’s applicable terms, Apple and its subsidiaries are third-party beneficiaries of the provisions governing your licensed use of the iOS application and may enforce those provisions against you.

13.3 Google Play

Where you download or use Babisy through Google Play:

• your use of Google Play is also subject to the Google Play Terms of Service;
• Google is not responsible for childcare arrangements, user conduct or disputes between Babisy users;
• Google Play may process subscription payments, renewals, cancellations and refunds according to its policies; and
• you must comply with applicable Google Play and third-party terms.

The Google Play Terms of Service are available at:

https://play.google.com/about/play-terms/

13.4 App-store responsibility

Apple and Google are not childcare providers, employers, agents or parties to arrangements made between Babisy users.

Questions about Babisy accounts or Platform functionality should be directed to Babisy. Questions concerning an app-store account, payment, renewal, cancellation or refund may need to be directed to the applicable app store.

14. ACCEPTABLE USE

You must not:

• provide false or materially misleading information;
• impersonate another person;
• use another person’s photograph without permission;
• misrepresent qualifications, experience or availability;
• harass, abuse, threaten or discriminate against another user;
• use the Platform for fraud or illegal activity;
• post or transmit sexually explicit, violent, hateful or exploitative material;
• post harmful or inappropriate content involving children;
• stalk, groom or exploit another person;
• collect or misuse another user’s personal information;
• access another person’s account;
• interfere with Platform security;
• introduce viruses, malware or harmful code;
• scrape or systematically collect Platform data;
• use automated systems to access the Platform without permission;
• copy or republish user profiles without permission;
• reverse engineer the Platform;
• manipulate ratings, reports or Platform activity;
• avoid an account restriction;
• use the Platform to advertise unrelated products or services; or
• use the Platform in any manner that creates a safety, security, legal or reputational risk.

15. INTELLECTUAL PROPERTY

Except for User Content, the Platform and its contents are owned by or licensed to Uncarte Inc.

This includes:

• the Babisy name and branding;
• logos;
• software;
• source and object code;
• databases;
• designs;
• layouts;
• text;
• graphics;
• icons; and
• Platform features.

These Terms do not transfer ownership of the Platform or its intellectual property to you.

You may not copy, reproduce, modify, distribute, sell, license or commercially exploit Platform content except with our written permission or as expressly permitted by applicable law.

16. THIRD-PARTY SERVICES AND LINKS

The Platform may rely on or link to third-party services, including:

• Apple;
• Google;
• hosting providers;
• analytics providers;
• mapping or location services; and
• other technology providers.

Third-party services are governed by their own terms and privacy practices.

We do not control and are not responsible for the availability, content, security, accuracy or practices of third-party services.

A link to a third-party service does not constitute an endorsement or guarantee.

17. PLATFORM AVAILABILITY AND CHANGES

We may:

• add, change or remove Platform features;
• update the website or applications;
• perform maintenance;
• restrict certain features;
• introduce new categories or services;
• stop supporting an operating system or device; or
• suspend or discontinue all or part of the Platform.

We do not guarantee that the Platform will always be available, uninterrupted, secure or error-free.

Where reasonably practical, we may provide notice of a material discontinuation affecting paid Premium access.

18. DISCLAIMERS

To the maximum extent permitted by applicable law, the Platform is provided on an “as is” and “as available” basis.

We do not represent or guarantee:

• that profiles are accurate or complete;
• that users are who they claim to be;
• that users are qualified, safe, reliable or suitable;
• that a particular user is available;
• that messages will be delivered or answered;
• that a match, interview, hiring decision or arrangement will occur;
• the quality, legality or safety of childcare;
• the conduct of any user;
• the condition or safety of any home or location;
• that Platform content is free of errors;
• that the Platform will be uninterrupted or secure; or
• that using Babisy will prevent fraud, injury, loss or harm.

Safety guidance and other educational information made available by Babisy is general information only. It is not professional, legal, medical or childcare advice and does not guarantee a safe outcome.

Users make decisions and enter into arrangements at their own discretion and risk.

Nothing in these Terms excludes representations or warranties that cannot legally be excluded.

19. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, Uncarte Inc. and its directors, officers, employees, contractors, affiliates and service providers will not be liable for claims, losses or damages arising from:

• the conduct or omissions of a user;
• childcare services or childcare outcomes;
• communications, meetings or arrangements between users;
• payment disputes between users;
• employment or independent-contractor disputes between users;
• personal injury, death or property damage caused by a user;
• inaccurate or misleading User Content;
• unauthorized access to an account;
• loss or corruption of data;
• third-party services;
• interruption or unavailability of the Platform; or
• decisions made based on Platform content.

To the maximum extent permitted by law, we will not be liable for indirect, incidental, special, consequential, exemplary or punitive damages, including lost income, lost opportunities, lost data or reputational harm.

Except for liability that cannot legally be limited, our total aggregate liability arising from or relating to the Platform or these Terms will not exceed the greater of:

• CAD $100; and
• the amount you paid for Babisy Premium subscriptions during the 12 months immediately before the event giving rise to the claim.

These limitations apply regardless of the legal basis of the claim and even where we were advised that damage was possible.

Nothing in these Terms limits liability for fraud, wilful misconduct or any other liability that cannot be limited under applicable law.

20. INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless Uncarte Inc. and its directors, officers, employees, contractors and affiliates from third-party claims, liabilities, losses and reasonable costs arising from:

• your User Content;
• your unlawful or wrongful conduct;
• your violation of these Terms or the Community Guidelines;
• your infringement of another person’s rights; or
• an agreement or arrangement you make with another user.

This section does not require you to indemnify us for claims resulting solely from our own fraud, wilful misconduct or liability that cannot legally be excluded.

21. SUSPENSION, TERMINATION AND ACCOUNT DELETION

We may restrict, suspend or terminate an account where we reasonably believe that:

• these Terms or the Community Guidelines have been violated;
• information is false or misleading;
• the account is being used fraudulently;
• another person’s rights have been infringed;
• a child or another person may be at risk;
• the account creates a legal or security risk;
• continued access could harm users or the Platform; or
• suspension or termination is required by law.

Where appropriate, we may take action without prior notice.

If your account is restricted or terminated because of a violation, you may lose access to Premium features without receiving a refund from Babisy, except where a refund is required by law or granted by the applicable app store.

You may stop using the Platform or request account deletion at any time using the available account-deletion feature or by contacting us.

Deleting your account does not automatically cancel an Apple App Store or Google Play subscription. You remain responsible for cancelling the subscription through the applicable app store.

Sections that by their nature should continue after termination will survive, including provisions concerning User Content licences, intellectual property, disclaimers, limitation of liability, indemnification, governing law and disputes.

22. CHANGES TO THESE TERMS

We may update these Terms to reflect:

• changes to the Platform;
• changes to Premium features;
• operational or security requirements;
• changes in law;
• app-store requirements; or
• other reasonable business needs.

The updated Terms will be posted with a revised “Last Updated” date.

Where required by law or where a change materially affects users, we may provide additional notice through the Platform, by email or through another appropriate method.

Changes will apply prospectively from their stated effective date.

Changes to subscription prices, renewal terms or material paid features will also be subject to applicable app-store requirements and mandatory consumer-protection laws.

If you do not agree with updated Terms, you must stop using the Platform and cancel any subscription before the next renewal.

23. GOVERNING LAW AND DISPUTES

These Terms are governed by the laws of Ontario and the federal laws of Canada applicable in Ontario, without regard to conflict-of-law rules.

Subject to any mandatory rights available under applicable consumer law, disputes relating to these Terms or the Platform will be submitted to the courts located in the Region of Waterloo, Ontario.

Nothing in these Terms prevents either party from seeking urgent injunctive or similar relief from a court of competent jurisdiction.

24. GENERAL TERMS

24.1 Entire agreement

These Terms and the Community Guidelines constitute the agreement between you and us concerning your use of the Platform.

The Privacy Policy explains how we handle personal information.

The Parental Safety Guidance provides general educational information and does not create a guarantee or additional contractual obligation.

24.2 Severability

If any provision is found invalid or unenforceable, that provision will be limited or removed only to the extent necessary, and the remaining provisions will continue in effect.

24.3 No waiver

A failure or delay in enforcing a provision does not waive the right to enforce it later.

24.4 Assignment

You may not assign or transfer your rights under these Terms without our written permission.

We may assign these Terms in connection with a merger, financing, corporate reorganization, sale of assets or transfer of the Platform, subject to applicable law.

24.5 Electronic communications

You agree that notices and communications relating to the Platform may be provided electronically, including through the Platform or by email.

Marketing communications will be handled in accordance with our Privacy Policy and applicable law.

24.6 Headings

Headings are included for convenience and do not affect the interpretation of these Terms.

24.7 Mandatory legal rights

Nothing in these Terms is intended to waive or limit rights or remedies that cannot be waived or limited under applicable law.

25. CONTACT

Questions about these Terms may be directed to:

Uncarte Inc.

Provider of the Babisy product and Platform

Email: info@babisy.com

Mailing address: #2 120 Main St., Cambridge, ON N1R 1V7, Canada